Bilingual Customer Service Representative / Inside Sales – Industrial Machinery

Organization:   TM8 Recruitment

Area:   Delta, BC

Our customer is a decades old privately-run company serving the Structural Steel/Fabrication, Woodworking, Machine Tool, and Sawmill Industries. TM8 is helping the locate a Bilingual (English/French) Customer Service Representative/Inside Sales Rep. The customer offers focused compensation and a far reaching benefits arrange.

Work SUMMARY:

Working from an office in Metro Toronto and answering to the Vice President of Sales, the effective applicant will be in charge of giving backing to the customer’s clients and outside Sales Representatives. Applicants ought to be capable in the MS Office suite of uses, with earlier introduction to CRM and ERP programming an advantage. The Customer Service Representative will be a hands-on, composed and spurred individual with a longing to help us develop our operations.

Basic RESPONSIBILITIES:

Help and bolster the business group in accomplishing deals and operational objectives

Handle approaching calls and stroll in movement for machine request, guiding clients to the proper Outside Sales Representative

Help clients in satisfying their parts, tooling and supply needs, producing gear leads where fitting all the while

Keep on updating our client database with the goal that we can best serve our clients on a progressing premise and develop our organization for what’s to come

Speak with providers and enter buy/deals requests to the organization’s ERP framework

Track requests to guarantee convenient conveyance, keeping invested individuals educated as suitable

Different ventures/undertakings as appointed

Required Skills and Experience:

Training and EXPERIENCE:

Deals and client benefit understanding

Learning of carpentry apparatus favored, or at least modern parts deals encounter required

Specific SKILLS:

Stable work history, no employment containers please!

Great PC aptitudes including Microsoft Word, Excel, and so on a prerequisite.

Information of Microsoft Dynamics programming (CRM and Navison) is a benefit

Solid deals foundation

TO APPLY:

In the event that you have the right stuff and experience required for this position, please forward your resume to: E-mail: info@tm8.ca

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