Customer Service Associate, Phillippine

Customer Service Associate – Mortgage Origination:Cognizant Technology Solutions Philippines Inc.


» Candidate must possess at least a Bachelor’s/College Degree , Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
» At least 1 year(s) of working practice in the related field is required for this position.
» Willing to work on shifting schedules in Taguig and/or Ortigas
» Preferably 1-4 Yrs practiced Employees specializing in Banking/Financial Services or equivalent.
» 7 Full-Time position(s) available.
Standard Listing description
» Excellent knowledge of Mortgage origination
» Thorough knowledge of steps, documents and processes involved in origination life cycle
» excellent written and verbal communication skills and practice in application support
» Level 1 technical troubleshooting skills preferred
» Good analytical skills and should be able to comprehend application logic to determine cause of error


11th Floor Hanston Square Bldg. No. 17 San Miguel Ave., Ortigas Center, Pasig City


Medical, Miscellaneous allowance, Dental, Group life insurance

Spoken Language





About Cognizant

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process skills, and a global, collaborative workforce that embodies the future of work.

With over 100 development and delivery centers worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at or follow us on Twitter: @CognizantPH

Our Philippine Global Delivery Center
Cognizant started operations in the Philippines in December 2009, providing voice and data services for global clients in business process services, information technology infrastructure services, and application testing. Our Philippine operations focus on global clients across industries such as financial services, communications, insurance, healthcare, retail and manufacturing. Cognizant’s focus on high growth and the capability to challenge status quo earned us the “Best Company of the Year”, “Best Emerging IT-BPM Company for Healthcare”, “Best Employer of the Year finalist” in the 2015 International ICT Awards Philippines.

Cognizant has expanded its presence in the Philippines with six fully operational centers in the Philippines–five in metro Manila, one in Cebu City, making Information technology the fastest growing delivery center of Cognizant. Located in the IT-BPM services hub in the country’s key cities, Cognizant Philippines houses nearly 6,000 professionals and growing.

With its robust delivery and technology infrastructure, Cognizant Philippines was granted ISO 9001, ISO 20000 and ISO 270001 certification. And by far, the only technology company in Philippines certified by HDI.

Cognizant invests highly on its people by providing a strong focus on learning initiatives, among them are courses on Six Sigma and Project Management. Information technology also offers function-located professional development opportunities, and access to a leadership abilities development framework.

As part of its corporate social responsibility program, Cognizant is running several initiatives under the banner of Outreach Philippines. The council is dedicated to promoting the cause of education for underprivileged children. Since its inception, Outreach Philippines has been a catalyst in impacting over thousands of lives by conducting classes, setting up libraries, and organizing health camps in local communities.

Recent Accolades
Asia CEO Awards 2016- Best Executive leadership abilities Team of the Year – Finalist 2016 International ICT Awards Philippines- Best Voice Excellence Company of the Year
One of Fortune’s Most Admired Companies- 8 years in a row
Ranks #18 in Forbes Fast Tech 25
Ranks #101 in Newsweek’s 2016 World Green Ranking Ranks #281 in Financial Times Global 500
Ranks #230 in Fortune 500 Ranks #529 in Forbes Global 2000


Our company’s DNA is task and team located, not geography located.

This structure is made possible by our global services delivery model, which enables real-time knowledge sharing and interaction with colleagues around the world.

We are the only international services provider with a business model structured both vertically and horizontally. That is, vertically with skills in almost every major industry segment, as well as horizontally, across a full complement of integrated solutions and services. In fact, many of our senior people originate from the industries in which we work.
Our Cognizant culture is an enabling one. Information technology emphasizes empowerment of the individual to make decisions in the best interests of the client. Importantly, Information technology also compensates personal achievement and contribution, financially and through public recognition.

Coming on Board
When you join, you’ll be introduced to the company, its processes, tools and procedures, and you’ll be personally guided along the way. In fact, even while you’re in the process of applying, you’ll be assigned a representative to help you through the process.


Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:  
Employment type:  
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: National Capital Reg Other
Address: National Capital Reg
To apply online, send your resumé before to ; 03/06/2017

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